75 Northland Rd., Waterloo, ON N2V 1Y8 tel 519.746.0631 toll-free 1.800.844.2988 fax 519.746.0854


Company Profile

  • INS serves Waterloo Region by offering exceptional office products from Panasonic, Konica Minolta, and Neopost.
  • We have over 7000 square feet of showroom, office, service area and warehouse. Largest in Waterloo Region.
  • In house parts and supply inventory in excess of 300,000.00.
  • We have been in business for over 30 years.
  • INS is the largest independent dealer in Waterloo Region.
  • We have 18 support staff to look after customer needs.
  • Best in Region service response time of 4 hours.
  • Customer retention rating of 94%.
  • Consistently made Konica Minolta Dealer Council since its inception in 1983. This is an award given to those dealers that demonstrate growth in both sales and service.
  • Support many local and regional charities with cash and or office products. United Way, ROOF, Kids Ability Centre of Waterloo Region, Big Brothers/Sisters, Rotary Clubs of Cambridge, Kitchener, and Waterloo. Canadian Cancer Society, Catholic Family Counseling, John Howard Society.
  • INS supports and encourages its employees to be actively involved in service clubs, charities and local sports organizations.
  • Member of Kitchener Waterloo and Cambridge Chamber of Commerce.
  • We support regional initiatives for a greener environment. This includes everything from lawn care to landfill. INS recycles or diverts our non usable products from the regional landfill site. Many of our previously enjoyed copiers are refurbished and sent to developing countries.